Job Description

A leasing/business office administrator is a challenging entry level position that uses both exceptional customer service and demonstrates an impeccable focus on administration and follow-up to make a genuine impact on our residents.  The administrator serves to connect with current residents of Maryland Management Companys apartment communities and with the Companys management team.

Qualifications :

There are two core categories of responsibilities:

Customer Service

• Develop and maintain professional relationships with current residents
• Accept maintenance requests submit maintenance tickets and complete follow-up to ensure satisfaction
• Handle resident calls and in-person concerns
• Respect boundaries of tenant confidentiality ensure safety and uphold both local and Federal Fair Housing Laws

Administrative

• Accurately prepare and be thoroughly knowledgeable with all lease documents lease renewals and related paperwork
• Accept and process rental payments
• Facilitate portions of the move-out process
• General clerical assistance including answering phones taking messages filing etc.

Additional Information :

Maryland Management offers an attractive compensation and benefits package including:

• Ability to work with experienced professionals in a multi-billion dollar industry
• Invaluable business sales and customer relationship building experience
• A performance-based career path with room for advancement
• Excellent health benefits package for fulltime employees including company-paid HMO (PPO health coverage optional)
• Dental and vision insurance options
• 401k plan with a match contribution 
• Direct deposit
• Paid time off including vacation and sick leave
• Paid holidays
• Educational reimbursement
• Annual awards banquet and other social company functions

Acknowledgment
This job description is not all-inclusive and is intended to describe the general nature and work responsibilities of this position. It is subject to change modification and addition as deemed necessary by the company. All offers of employment are conditioned upon the applicant passing a drug test and subject to a background check which are conducted in compliance with any applicable federal state or local law.

We are proud to be an equal opportunity employer.

Remote Work :

No

Employment Type :

Full-time

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